Paolo Cappello | Terms and Conditions
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General Terms and Conditions of Sale are for the purchase of products made online at, and from other marketplaces accounts entitled to Paolo Cappello Design. Online selling operations are handled by Netgrid s.n.c. of Bissoli Matteo, Camporeale Simone, Tognetti Federico (hereinafter referred to as Netgrid s.n.c.), based in Cerea (VR), Italy, Via Vittorio Veneto 18A. Each purchase transaction will be governed by the provisions of LD. 185/99, LD. 206/05; the information for the conclusion of the contract will be regulated by art. 12 of Legislative Decree. 70/03 and, as regards the protection of confidentiality, will be submitted to the rules of Legislative Decree 196/03.


The contracts of sale of the products on the website: and from other marketplaces accounts entitled to Paolo Cappello Design, are considered concluded at the time of the receipt of the purchase order made by the Customer to Netgrid s.n.c. and the latter accepts it. Netgrid s.n.c. will promptly inform the Customer of purchase order receipt. The Customer, by sending electronic of the purchase order, declares to have read and accepted these general conditions and undertakes to observe and respect in its relations with Netgrid s.n.c.


Netgrid s.n.c, pursuant to art. 13 of Decree 196/2003 informs that personal and fiscal data acquired verbally with respect to our business relationship, provided directly by the interested parties, or otherwise acquired as part of the company, will be treated in compliance with the above legislation, including obligations of confidentiality. Customer rights may be exercised under Article 7 LD. 196/2003.


The Customer must read carefully these terms and conditions of sale before sending the purchase order. The forwarding of the purchase order involves Customer full knowledge and acceptance. The Customer must print and keep these general conditions of sale, already examined and accepted during the conclusion of the contract, after the conclusion of the purchase.


By placing an order online, the Customer sends to Netgrid s.n.c. a proposal to purchase the product and / or products in the shopping cart. When the Customer places an order online for products that has inserted into the cart, agrees to buy them at the price and terms set out in these Conditions of Sale.

Netgrid s.n.c. will communicate the acceptance and confirmation of the order to the Costumer. Netgrid s.n.c. will not accept orders:

  • if the product or components in the order is no longer in stock and / or
  • if the Customer can not or does not want to pay using the enabled payment methods.


The Customer buys the product, whose characteristics are described online at the price indicated on the site. Additional costs of delivery will be specified on the site when applicable (charges for cash payment on delivery are excluded).

Before the purchase order the unitary cost of each product, the total cost for multiple products and their delivery costs are summarized.

After submitting the purchase order, the Customer will receive from Netgrid s.n.c. an e-mail message stating confirmation of the purchase order and containing the information on the main characteristics of the goods purchased, a detailed indication of the price, delivery costs, applicable taxes and the means of payment and containing a reference to the general conditions of contract and information about the existence of the right of withdrawal, the conditions and manner of its exercise. Following the approval of Law Decree 4 July 2006. 223 bis Art. 37 paragraphs 8 and 9, converted into Law 248 of August 4, 2006, it entered into force on 12 August 2006, which is restored to the obligation to notify the list of clients and suppliers in the event of issue invoice, and the Decree Law 78 of 31 May 2010 converted into Law 122 of 30 July 2010, calls for the need to require Customers to communicate fiscal and V.A.T code in the appropriate fields on the site.


The goods purchased, together with the invoice, are delivered by courier to the address specified by the Customer. Any special needs will have to be proposed by the Customer to Netgrid s.n.c.

Netgrid s.n.c. guarantees the delivery of the goods within 90 (ninety) days from the date of receipt of confirmation of the transaction occurred. If Netgrid s.n.c., could not guarantee the delivery within these periods, there will be an additional discount of 10% on the total cost of the reference articles.[/vc_column_text][/vc_column][vc_column width=”1/2″][vc_column_text]


Products purchased on, and from other marketplaces accounts entitled to Paolo Cappello Design, are subject to discipline on the sale of consumer goods. Products delivered comply with the features described online in their respective pages and technical info. Responsibility to Customer for any lack of conformity existing at the time of delivery lies on the Manufacturers. Netgrid s.n.c. is committed in assisting the Customer to exercise the guarantee provided by the Manufacturer. For the terms of warranty please refer to the Limited Warranty provided by the Manufacturers of the products.


The Consumer has the right of withdrawal. In particular, the Consumer has the right to terminate any contract with Netgrid s.n.c. without penalty and without giving any reason, within 10 (ten) days from receipt of the goods. The right of withdrawal is recognized to the Consumer in relation to any goods purchased on


The right of withdrawal is exercised by sending, within that period, a written communication to Netgrid s.n.c. by registered letter with acknowledgment of receipt. The withdrawal notice may also be sent, within the same period, by telegram or fax, provided it is confirmed by registered mail with return receipt within the following 48 hours. In case of exercising the right of withdrawal, the notification must be sent to:

Netgrid s.n.c di Bissoli Matteo, Camporeale Simone, Tognetti Federico
via Maggi 7,
37122 Verona Italy

If goods have been delivered, the Customer must return it Netgrid s.n.c. within 15 (fifteen) days from the date of delivery.

The goods must be returned to Netgrid s.n.c. complete with all accessories, instruction manuals and all that originally delivered to the Customer, as well as packaged in its original wrapping. The product should be returned together with a copy of e-receipt of order. The costs of returning the property to Netgrid s.n.c. are charged to the Customer. If the withdrawal right is exercised by the Customer in accordance with the provisions of this clause, Netgrid s.n.c. will reimburse the sums paid, excluding shipping costs. In particular, Netgrid s.n.c. will proceed to the free transmission of the charge back for the cost of the goods shipped within 30 (thirty) days from the date on which it became aware of the right of withdrawal by the Customer . This operation is performed through the bank issuing the credit card used for payment or crediting the sum to the bank account specified by the Customer. Netgrid s.n.c. has the right to reject any product returned with conditions other than those specified above, as well as products for which have not been fully paid by the Customer the cost of returning, or have not been observed in the manner and timing for communication.


In case of failure to pay all or part of the purchase price of the good, Netdrid s.n.c reserves the right to resolve this contract by sending a written notice to the Customer electronically within the meaning and effect of art. 1456 of the Italian Civil Code


For any claim or clarification, the Customer must contact the Customer service department at The Customer will be contacted for clarification within three (3) days from the request.


This agreement is governed by Italian law. The exclusive jurisdiction and venue for any legal action brought by the Customer under this warranty or any further legal guarantees will be the Court of Verona. In case of victory of Netgrid s.n.c., the Customer must reimburse Netgrid s.n.c. the expenses, including attorneys’ fees and court costs incurred for its own defense.


Although not expressly provided in this agreement, the rules of Italian law are applied.[/vc_column_text][/vc_column][/vc_row]